PC Direct 1995 May/PC Direct CD-ROM (May 1995).ISO/ipe/manuals/sm43/smusage.txt

Text File | 1994-07-31 | 115.0 KB | 2,967 lines

SMUSAGE.TXT Headings:
4.0  Setting Up Metered Applications
    4.1 Introduction
        4.1.1 How SiteMeter Works
        4.1.2 Access to Metering Setup Functions
        4.1.3 What's in this Chapter
    4.2 Metered Applications
    4.3 Registering Applications for Software Metering
        4.3.1 Trustee Rights
        4.3.2 Modifying an Application's Metering Configuration
        4.3.3 Modifying Trustee Rights
        4.3.4 Deleting Rights
        4.3.5 Deleting Metered Applications
    4.4 Attaching to and Detaching from File Servers
        4.4.1 Attaching to a File Server
        4.4.2 Detaching from a File Server
5.0 Using the Security Features
    5.1 Introduction
        5.1.1 Access to Security Functions
        5.1.2 What's in this Chapter
    5.2 File Integrity Scanning
        5.2.1 What Are Authorized Files?
        5.2.2 Adding Authorized Files
        5.2.3 Reprotecting Authorized Files
        5.2.4 Deleting Authorized Files
    5.3 Running Unauthorized Files
        5.3.1 What is "Run Unauthorized Files"?
        5.3.2 Using Run Unauthorized Files
    5.4 Specifying the File Scan Interval
        5.4.1 What is "Specify File Scan Interval"?
        5.4.2 Specifying the File Scan Interval
    5.5 Specifying the Security Scan Interval
        5.5.1 What is "Specify Security Scan Interval"?
        5.5.2 Specifying the Security Scan Interval
    5.6 Disabling Local Drives
        5.6.1 What is "Disable Local Drives"?
        5.6.2 Using Disable Local Drives
    5.7 Restricting Local Execution
        5.7.1 What is "Restrict Local Execution"?
        5.7.2 Using Restrict Local Execution
    5.8 Specifying Security Exceptions
        5.8.1 What is Specifying Security Exceptions?
        5.8.2 How Security Exceptions Work
        5.8.3 Using Security Exceptions
6.0  Using the Administration Features
    6.1 Introduction
        6.1.1 Access to Metering's Administration Functions
        6.1.2 What's in this Chapter
    6.2 Viewing Metering Settings
    6.3 Viewing Application Usage
        6.3.1 Viewing Application Information
    6.4 Monitoring and Controlling Application Usage
        6.4.1 Administering Current Users
        6.4.2 Sending a Message to a Current User
        6.4.3 Viewing Current Users' Information
        6.4.4 Releasing a Current User from a Metered Application
        6.4.5 Launching another McAfee Capability
        6.4.6 Administering Queued Users
        6.4.7 Sending a Message to a Queued User
        6.4.8 Editing the Queued User List
        6.4.9 Viewing Queued Users' Information
        6.4.10 Launching another McAfee Capability
    6.5 Modifying and Updating the Application Usage Graph
        6.5.1 Modifying Application Information
        6.5.2 Changing the Number of Maximum Concurrent Users
        6.5.3 Changing Metered Application Information
        6.5.4 Modifying the Usage Graph
        6.5.5 Changing the Usage Scale
        6.5.6 Changing the Colors Used in the Status Bar
        6.5.7 Hiding or Showing the Status Bar
        6.5.8 Updating the Usage Graph
    6.6 Controlling Data Files
        6.6.1 Configuration Options
        6.6.2 Home Directory
        6.6.3 Purging Stored Data
        6.6.4 Purge Usage Information
        6.6.5 Purge Security Information
7.0 Generating Reports
    7.1 Introduction
        7.1.1 Access to Report Functions
        7.1.2 What's in this Chapter
    7.2 Exporting Files
    7.3 Generating Reports
    7.4 The Report Window
    7.5 Report Types
        7.5.1 Metering Definitions
        7.5.2 Application Summary
        7.5.3 Application with User Detail
        7.5.4 Application  with User Summary
        7.5.5 User Summary
        7.5.6 User with Application Detail
        7.5.7 User with Application Summary
        7.5.8 File Integrity Activity Report
        7.5.9 SPA Compliance
        7.5.10 Software Purchase Forecast
        7.5.11 Upgrade Purchase Forecast
8.0  Monitoring Tools for Network Users
    8.1 Introduction
        8.1.1 Access to the Monitoring Functions
        8.1.2 What's in this Chapter
    8.2 Viewing Application Usage
        8.2.1 Monitoring Application Usage
        8.2.2 Viewing Application Information
        8.2.3 Viewing Current Users
        8.2.4 Sending a Message to a Current User
        8.2.5 Viewing Current Users' Information
        8.2.6 Viewing Queued Users
        8.2.7 Sending a Message to a Queued User
        8.2.8 Viewing Queued Users' Information
    8.3 Modifying and Updating the Usage Graph
        8.3.1 Changing the Usage Scale
        8.3.2 Changing the Colors Used in the Status Bar
        8.3.3 Hiding or Showing the Status Bar
        8.3.4 Updating the Usage Graph


4.0  Setting Up Metered Applications

Chapter 3 described the SiteMeter console and provided a quick start
guide and a tutorial. This chapter explains in detail how to set up
your software applications for software metering.


4.1 Introduction

Managing network software is a crucial task in maximizing LAN
productivity. By maintaining control over your network applications,
you can stay legal and ensure the most efficient use of LAN
software. SiteMeter offers you this software control for your DOS,
Windows and OS/2 applications without requiring a workstation agent.

Effective management of network software requires controlling the
number of simultaneous users of each software application. The
maximum number of users differs with each software package and the
number of licenses your company has purchased.

SiteMeter helps you keep track of this information, which is useful
in determining the need for additional licenses of a particular
software application.

For example, suppose that you purchase 5 licenses of a word
processing package.The metering reports indicate that all 5 copies are
consistently in use with 3 users waiting in the queue for this application.
This demonstrates the need to purchase additional licenses for this
application.

With software metering you only purchase the number of applications you need,
reducing unnecessary software expenditures. SiteMeter allows you to meter up
to 200 files on a 286 file server and 500 files on a 386 file server.

4.1.1 How SiteMeter Works

Think of SiteMeter as a public library. You go to the library to check out a
copy of a book (i.e., software). The library only has two copies of this
book, and they are both checked out. The library places your name on a
waiting list (i.e., queue); you then have the option to check out the book
once it becomes available.

Once the copy is available, the first person on the waiting list is notified.
The library holds this book exclusively for this person for a predetermined
amount of time (i.e., queue-back time).

If after that time the person has not checked out the book, the next person
on the list is notified of the book's availability. If no one else is
waiting for the book, it is returned to the shelf for anyone's use.

SiteMeter works in much the same way. User requests to run applications go
through the license server. This program checks for the application's
availability; if it is available, the user is allowed to run the program.

Once the maximum number of users is reached (as set by the network
administrator), any further attempts to access the software are prevented.
SiteMeter then places all other potential users on a waiting list (queue),
unless otherwise specified by the network administrator.

Users that are placed in the queue are notified when a free copy of the
application is available. The application is held for the exclusive use of
the notified user for a specified number of minutes. If the user does not
access the application within this time period, it is offered to the next
user in the queue.

4.1.2 Access to Metering Setup Functions

The functions needed to setup applications for metering are accessed in two
ways:
o  by choosing the Metering button from the tool bar, or
o  by choosing Metering from the Administration menu.

4.1.3 What's in this Chapter

The following chart describes the sections in this chapter:

SECTION                         DESCRIPTION
Metered Applications            Describes the parts of a metered application.

Registering Applications for    Describes procedures for adding, modifying
Software Metering               and deleting metered applications in
                SiteMeter.

Attaching to and Detaching from Describes procedures for attaching to and
File Servers                    detaching from file servers while using
                SiteMeter.



4.2 Metered Applications

A metered application is a software application(s) that has been registered
with SiteMeter for software metering. When registering a file(s), you need
to gather the following information for each application:
o  File(s) to Meter - the list of files to be registered. For example,
wp.exe. You can also meter suites of applications, such as Microsoft Office,
to ensure accurate license compliance. The executables for the applications
in a suite would appear in this section.

o  Metered Application Name - the name of the application(s) to be
registered. For example, WordPerfect.

o  Full Name - the entire name of the product or application. This field is
ideal for entering descriptive information. For example, WordPerfect
Version 5.1 for DOS.

o  Maximum Number of Concurrent Users - the total number of licenses
purchased for this application.

o  Password - an optional password that restricts access to the metering
configuration for this metered application. If you decide to assign a
password to an application or to a suite of applications, you must supply
this password before configuring this metered application (or suite) again.

o  Queue Back Time - the amount of time that the application (or suite) is
held exclusively for a user waiting in the queue.

o  Directories in which Trustee Rights are Granted During Execution - an
option that lets you grant temporary rights (trustee assignments) while an
application (or suite) is running. See section 4.3.1 for more information
about trustee rights.


4.3 Registering Applications for Software Metering

To control the number of simultaneous users of an application, you must
register the application with SiteMeter. When registering a product, you
need the information described in the previous section.

Once a file is registered, SiteMeter ensures that only the specified
number of concurrent users are using that application simultaneously.
Use the following procedure to register an application for metering.

1.  Choose Metering from the Administration menu. From the sub-menu that is
    displayed, choose the Define Metered Applications command.

    The Define Metered Application dialog box is displayed. This dialog box
    displays all files currently registered to be metered.  (If you have not
    registered any files for metering, the list will be blank.) This dialog
    box offers the following options:
    o  Add - allows you to register an application for metering.
    o  Modify - allows you to change the information already entered for
    a metered application.
    o  Delete - allows you to remove an application from metering.
    o  Attach to/Detach from File Servers - allows you to attach to or
    detach from different file servers while in SiteMeter. Refer to
    section 4.4 for instructions.

2.  Choose the Add button to register a metered application.

    The Add Metered Application dialog box is displayed.

3.  Choose the Add button.

    The Browse for Files to Meter dialog box is displayed.

4.  Select the appropriate filename (and directory, which is optional) from
    the list and choose the OK button to insert that filename in the File(s)
    to Meter text box. You can select multiple files for suite metering.

NOTE: To include the file's entire path, select the Include Path option. The
entire path and file name will be inserted in the File(s) to Meter text box.

    You are returned to the Add Metered Application dialog box.

5.  Select the Metered Application Name text box and enter the metered
    application name.

    For example: WordPerfect. You cannot enter spaces in the metered
    application name.

6.  Select the Full Name text box and type the full name of the application.

    You can also enter descriptive information about the application you are
    metering. For example:
    WordPerfect Version 5.1 for DOS.

7.  Select the password text box and enter a password for this Metered
    Application (optional).

    Entering a password is optional. If you assign a password to this
    application or suite, you must provide this password before reconfiguring
    this metered application (or suite of applications).The password does not
    appear in the Password text box.

NOTE: Assigning a password does not require users to enter that password
before running the application. Instead it protects the metered application
information you entered from any unauthorized changes.

8.  Select the Maximum Number of Concurrent Users text box and enter the
    number of licenses you have purchased for this application.

    One is the default.

9.  Select the Queue Back Time text box and enter an appropriate length of
    time.

    Entering a Queue Back Time is also optional. Queue Back Time is the
    length of time in minutes that an application is held exclusively for a
    queued user after he or she has been notified of its availability.

    If no time is specified, the queue-back feature is disabled.

    The default time is five minutes.

10. If you want to grant trustee rights continue with the next section.
    Otherwise, choose the OK button to exit this dialog box.

    If you choose the OK button, you have finished registering this
    application for software metering.

NOTE: The information that you entered for the metered application can be
changed if necessary. Refer to section 4.3.2 for instructions on modifying
applications.

4.3.1 Trustee Rights

This option allows you to grant temporary rights (trustee assignments) to
users while an application is running. This option is only in effect for
users running NetWare 3.x. As the network administrator, you always have
access to this feature, but only users running NetWare 3.x can be granted
trustee assignments.

For example, you can configure the metering of an application so that a user
has rights to the ACCOUNTS directory only while he or she is running the
Accounts Receivable package. This prevents users from copying/viewing/
deleting financial data files from outside the application.

Please note the following when using this option:
o  Rights for Named File Only - Secured Directory rights are available only
for the file whose execution is being tracked. For example, if the
application is WordPerfect (WP.EXE), you have Secured Directory rights while
running this application. However, if you issue the DOS Shell command and
exit into DOS, all rights are revoked until you EXIT back to WordPerfect.


o  Use Group Inheritance for Continuous Rights Inheritance - if you need a
continuous "base" of rights in a directory affected by a Secured Directory
definition, you MUST define those rights via SYSCON's Group Inheritance.

o  Supervisor Equivalent - if a user is a Supervisor or has Supervisor
Equivalence, the Directory Security Mask feature does not affect that user.

o  Spawned Applications - if you define Directory Security for an application
and that application calls another application (e.g., a menu system),
the called application will not automatically receive Directory Security
rights. If you wish the called application to have Directory Security
rights, you must meter and grant rights to each called application.

NOTE: You must have either SWATCHER.TSR loaded to activate the trustee
windows necessary to assign rights to your network users.

Use the following procedure to grant trustee rights.

1.  From the Add Metered Applications dialog box, choose the Directories
    button.

    The Select a Drive/Directory dialog box is displayed. This dialog box
    allows you to traverse all directories.

2.  Double click on the desired drive.

    A list of directories on that drive is displayed.

3.  From the list, double click on the desired directory.

    The new drive/directory is displayed as your Current Directory. This is
    where you will grant trustee rights.

4.  Choose the OK button to grant rights.

    The Select Rights Mask dialog box is displayed.

5.  To assign rights, select the desired right from the Rights Available to
    Grant list and then choose the Include button.

    The right is displayed in the Rights Granted list. To include all rights,
    choose the Include All button.

    If you wish to remove a right you have already assigned, select the right
    from the Rights Granted list and then choose the Remove button. To remove
    all rights, choose the Remove All button.

6.  Choose the OK button to exit the Select Rights Mask dialog box.

    In the Add Metered Applications dialog box, the rights you assigned and
    the directory in which they were assigned are shown in the text box.

7.  Repeat steps 1 through 6 for all directories where you wish to grant
    rights.

8.  Choose the OK button to exit the Add Metered Applications dialog box.

    Notice that the directories in which you granted rights are shown in the
    Directories in Which Trustee Rights are Granted list.

This completes registering this metered application.

NOTE: To modify or delete these rights once they have been assigned and
appear in the text box, refer to section 4.3.3.

4.3.2 Modifying an Application's Metering Configuration

You can modify any of the metered application information you provided when
registering the software for metering.

Use the following procedure to change metered application information.

1.  Choose Metering from the Administration menu. From the sub-menu that is
    displayed, choose the Define Metered Application command.

    The Define Metered Application dialog box is displayed.

2.  Select the application you wish to modify.

3.  Choose the Modify button.

    If the application does not have a password associated with it, the
    Modify Metered Application dialog box is displayed with all the
    information you provided when registering this application for metering.

    If the application (or suite) does have a password assigned to it, a
    dialog box is displayed prompting you to enter that password. Enter
    either the Metered Application or the Supervisor Password and then
    choose the OK button.

4.  Select the file(s) you wish to modify from the File(s) to meter list box.

    This list box allows you to meter a suite of applications that share a
    license agreement. For example, if you have one license agreement which
    covers three applications, only one person should be able to access any
    of these three applications at one time (as opposed to three different
    users using the three different applications at one time). By selecting
    all the files belonging to a suite of applications, you can modify the
    name, password, maximum number of concurrent users, queue back time and
    trustee rights for all files under a single license.

5.  Make all necessary changes to the information shown in the window by
    selecting the text box and typing the new data.

NOTE: The changes you make do not take effect until you choose the OK
button. The file server console reflects the changes made by displaying
"Refreshing Filename Table for Metered Applications."

6.  Choose the OK button to exit the Modify Metered Application dialog box
    and save your changes.

    You are returned to the Define Metered Application dialog box where you
    can either modify other applications or exit this dialog box by choosing
    the Close button.


4.3.3 Modifying Trustee Rights

In addition to changing the metered application information described in the
previous section, you can also reassign or delete the trustee rights you had
previously granted.
Use the following procedure to modify trustee rights.

1.  From the Modify Metered Application dialog box, select the directory
    whose rights you wish to modify.

2.  Choose the Modify Mask button.

    The Select Rights Mask dialog box is displayed.

3.  Include additional rights by selecting the desired right from the Rights
    Available to Grant list and choosing the Include button.

    You can also include all available rights by choosing the Include All
    button.

4.  Remove existing rights by selecting the desired right from the Rights
    Granted list and choosing the Remove button.

    You can remove all the granted rights by choosing the Remove All button.

5.  Choose the OK button to exit the Select Rights Mask dialog box.

    The Modify Metered Application dialog box is displayed with the changes
    you made to the granted rights.

4.3.4 Deleting Rights

You can also delete all the rights you assigned from the Modify Metered
Application dialog box.

NOTE: Deleting rights does not delete any of those rights which users may
have permanently assigned to them through Novell's system.

Use the following procedure to delete trustee rights.

1.  Select the desired directory from the Directory In Which Trustee Rights
    Are Granted list.

2.  Choose the Delete button.

    The rights are removed from this directory.

4.3.5 Deleting Metered Applications

You can remove an application from SiteMeter. This procedure does not remove
the application from your network; it merely releases it from being metered
by SiteMeter.

Use the following procedure to delete applications from SiteMeter.

1.  Choose Metering from the Administration menu. From the sub-menu that is
    displayed, choose the Define Metered Applications command.

    The Define Metered Application dialog box is displayed.

2.  Select the application to delete.

3.  Choose the Delete button.

    If the application has a password associated with it, you are prompted
    to enter that password.

4.  From the prompt that is displayed, choose the Yes button to delete the
    metered application.

5.  Choose the Close button to exit this window.


4.4 Attaching to and Detaching from File Servers

SiteMeter offers you flexibility in managing your network applications.
Many of the metering dialog boxes allow you to attach to and detach from
file servers in a multi-server environment on your LAN.

Using the Attach and Detach buttons, you can change file servers quickly and
easily. In doing so, you can control metering on any file server you wish.
This feature allows you to log in and out of file servers while using
SiteMeter.

This tool will be particularly useful when you register applications
for software metering.

The following section describes the attaching and detaching procedures.
Refer to the section entitled "Modifying Application Information" in
Chapter 6 for instructions about both the home directory and logging
historical data.

The steps outlined in these two sections describe attaching to and detaching
from file servers from the Configuration Options dialog box. Many of
SiteMeter's dialog boxes have Attach and Detach buttons.

NOTE: If you choose these buttons from a dialog box, you can skip step 1 of
these two procedures.

4.4.1 Attaching to a File Server

Use the following procedure to attach to a file server.

1.  Choose Metering from the Administration menu. From the sub-menu that is
    displayed, choose the Configuration Options command.

    The Configuration Options dialog box is displayed. Your current server
    automatically is displayed; you can choose another server from this list
    box.

2.  Choose the Attach button.

    The Attach to Server dialog box is displayed.

3.  From the list box, select the file server to which you wish to attach.

4.  Enter your user name and password to attach to that file server.

5.  Choose the OK button to exit this dialog box.

6.  Choose the OK button to exit the Configuration Options dialog box.

4.4.2 Detaching from a File Server

Use the following procedure to detach from the current file server.

1.  Choose Metering from the Administration menu. From the sub-menu that is
    displayed, choose the Configuration Options command.

    The Configuration dialog box is displayed. Your current server
    automatically displays; you can select a different file server from this
    list box.

2.  Choose the Detach button.

    The Detach from Server dialog box is displayed.

3.  Select the desired file server from the drop-down list box.

4.  Choose the OK button to detach from this file server.

NOTES: a - You cannot detach from the file server from which SiteMeter was
launched.
b - You cannot detach from a file server if it is the only file server to
which you are attached or if it is your current file server.

5.  Choose the OK button to exit the Configuration Options dialog box.



5.0  Using the Security Features

Chapter 4 explained how to set up applications for software metering. This
chapter explains how to use the security features available with SiteMeter.


5.1 Introduction

SiteMeter offers a number of features that secure and protect your network
software by preventing viruses and unauthorized access to local drives.

The file integrity scanning feature guards your LAN against potential
infection from viruses. A virus is an additional process that attaches itself
to or maliciously alters an executable file. A virus can cause many problems
on your network, such as:
o  Renaming or destroying data
o  Creating a program that can cause the workstation to hang or possibly
crash
o  Causing a program to run in a continuous loop
o  Making a program consume more memory than is necessary

With file integrity scanning you reduce the risk of virus infection.
SiteMeter provides other security features related to local drive use. You
can control which users have access to their local drives to prevent
unauthorized software and program installation. With SiteMeter, you can
define rights to local execution for all users or for specific users.

5.1.1 Access to Security Functions

The security functions are accessed in two ways:
o  by choosing the Security button from the tool bar, or
o  by choosing Security from the Administration menu.

5.1.2 What's in this Chapter

The following chart describes the sections in this chapter:

SECTION                         DESCRIPTION
File Integrity Scanning         Describes procedures for defining authorized
                files on your network.

Running Unauthorized Files      Describes procedures for allowing
                unauthorized files to run on your network.

Specifying the File Scan        Describes procedures for instructing
Interval                        SiteMeter how often it should check for
                unauthorized files on the network.

Specifying the Security Scan    Describes procedures for instructing
Interval                        SiteMeter how often it should check for
                network users who have not loaded Swatcher.

Disabling Local Drives          Describes procedures for denying users any
                access to their local drives.

Restricting Local Execution     Describes procedures for disallowing users to
                execute applications from their local drives.

Specifying Security Exceptions  Describes procedures for determining which
                users are allowed to use the network without
                loading Swatcher.


5.2 File Integrity Scanning

To prevent virus infection, SiteMeter checks files for changes before
allowing them to execute. The first step is registering (or authorizing)
your files for scanning. Once you register your software, only files that
have a fingerprint matching the fingerprint registered are allowed to run.

Every time the file is run (or at specified intervals), the fingerprint
value is recalculated and compared to the value that had been originally
registered. If the two do NOT match, the file is not allowed to run.

With this method of file protection it is not necessary to recognize a
particular virus strain. Any byte change is detected and treated as a
potential virus.

This section describes the two steps to file integrity scanning:
o  Register (or Authorize) the files
o  Set the File Integrity Scan Interval

5.2.1 What Are Authorized Files?

An authorized file is a file that has been registered for file integrity
scanning. If a file is not an authorized file and you do NOT allow
unauthorized files to be run, it will not be allowed to execute.

Metering records the characteristics of each authorized file and stores this
value in the NetWare bindery.

With the security features included in SiteMeter, you can:
o  Add - new files to the list of authorized files.
o  Reprotect - files that have been changed, as in the case of an upgrade.
o  Delete - files from the authorized files list.

5.2.2 Adding Authorized Files

To register a file for virus protection, you need to add it to the list of
authorized files.

Use the following procedure to add a file to the authorized files list.

1.  Choose Security from the Administration menu. From the sub-menu that is
    displayed, choose the Define Authorized Files command.

    The Define Authorized Files dialog box is displayed. From this dialog box
    you can:
    o  Add files to the Currently Authorized Files list.
    o  Reprotect files that are already authorized.
    o  Delete files that have been authorized.

2.  Choose the Add button.

    The Browse for Files to Authorize dialog box is displayed.

3.  Select the desired drive and directory.

4.  Select a file from the File Name list.

    You can select all the files in this directory by pointing to the first
    file in the File Name list, holding down the left mouse button and
    dragging the cursor down. This highlights all the files that will be
    authorized.

5.  Choose the OK button.

    Any files you just chose now appear in the Currently Authorized Files
    list.

5.2.3 Reprotecting Authorized Files

You can reprotect a previously authorized file, which should be done for
applications that have been upgraded. Reprotecting a file recalculates the
file's checksum value.

NOTE: If you are using Swatcher to meter and file protect your network, make
sure Swatcher is not loaded when reprotecting a file.

Use the following procedure to reprotect a file.

1.  Choose Security from the Administration menu. From the sub-menu that is
    displayed, choose the Define Authorized Files command.

    The Define Authorized Files dialog box is displayed.

2.  Choose the file you wish to reprotect.

3.  Choose the Reprotect button.

    A message is displayed at the bottom of the window indicating that the
    file is being updated for protection.

NOTE: You can also reprotect a file by double clicking on the appropriate
filename in the Currently Authorized Files list.

5.2.4 Deleting Authorized Files

You can remove authorization from a file. This does not remove the file from
the network; it merely removes the SiteMeter security protection features
from the file. When you do this, the file will be permitted to execute
regardless of any changes made to the file. (It will not, however, be
allowed to run at all when unauthorized files cannot be run.)

Use the following procedure to remove an authorized file from registration
for file integrity scanning.

1.  Choose Security from the Administration menu. From the sub-menu that is
    displayed, choose the Define Authorized Files command.

    The Define Authorized Files dialog box is displayed.

2.  Select the file to be deleted.

3.  Choose the Delete button.

    A prompt is displayed asking you to verify your choice to delete the
    file protection from this file.

4.  Choose the Yes button if you wish to remove the file protection.


5.3 Running Unauthorized Files

5.3.1 What is "Run Unauthorized Files"?

This option instructs SiteMeter whether or not to permit execution of
currently unauthorized files on the network. Using this option prevents
unauthorized software from being run on the network. When this option is
enabled, only the listed application files are allowed to run. The Specify
Policy dialog box lets you specify on which file server(s) you wish to allow
or disallow unauthorized files to run.

NOTE: Make sure SITEMETR.EXE is always an authorized file. If SITEMETR.EXE is
not an authorized file and you choose to use the unauthorized files option,
you will NOT be able to run SiteMeter. Also make sure LOGIN.EXE is always an
authorized file. If LOGIN.EXE is not an authorized file and you choose to use the
unauthorized files option, users will be unable to log in to the network.

5.3.2 Using Run Unauthorized Files

Use the following procedure to specify whether or not unauthorized files
should be run.

1.  Choose Security from the Administration menu. From the sub-menu that is
    displayed, choose the Specify Policy command.

    The Specify Policy dialog box is displayed. This dialog box allows you
    to specify on which file servers you allow unauthorized files to run.
    The Current Server list box automatically displays your current server.
    You can attach to or detach from other file servers using the Attach and
    Detach buttons. (Refer to "Attaching to and Detaching from File Servers"
    in Chapter 4.)

NOTE: The default is to have the option enabled. Step 2 disables this option.

2.  If you do not wish to allow unauthorized files to be executed, select
    the "Allow unauthorized files to be executed" option.

    The "x" disappears from the box, indicating that you do not allow files
    that are not authorized to run on the network.

3.  Choose the OK button to save your change and exit the dialog box.


5.4 Specifying the File Scan Interval

5.4.1 What is "Specify File Scan Interval"?

File Scan Interval tells SiteMeter how often to check the executable program
against the registered copy of that file. To check a file every time it is
requested, set the File Scan Interval to zero (0). If your file server has
heavy network traffic, however, you may want to adjust this value to a figure
more appropriate for your needs.

The value can range from 0 to 1440 minutes (once every 24 hours). The value
you set applies to ALL authorized files. Regardless of the value, the file is
always checked against the registered copy the first time it is requested.
If the field is set to 15 minutes, however, no matter how many times the file
is executed it will not be checked again for 15 minutes after the first
check. The first attempt to run the software after the 15 minute interval
will reset the time interval.

For example, you run LOTUS for the first time at 11:00 a.m. at which time
SiteMeter checks the file. The next time the file will be checked will be
the first time it is requested after 11:15 a.m. (if the File Scan Interval
has been set to 15).

5.4.2 Specifying the File Scan Interval

Use the following procedure to specify the file scan interval.

1.  Choose Security from the Administration menu. From the sub-menu that is
    displayed, choose the Specify File Scan Interval command.

    The Specify File Scan Interval dialog box is displayed. From this dialog
    box you can:
    o  Set the scan interval
    o  Attach to/Detach from a file server (refer to "Attaching to and
    Detaching from File Servers" in Chapter 4 for more instructions)

2.  Use one of the following methods to set the interval and specify how
    frequently SiteMeter checks the executable:
    o  Click on the slide bar arrows to increment/decrement the value
    in one minute intervals,
    o  Slide the slide bar to the appropriate value, or
    o  Click on either side of the slide bar to increment/decrement the
    value by 10 minute intervals.

3.  Once you have selected the appropriate time, choose the OK button.


5.5 Specifying the Security Scan Interval

5.5.1 What is "Specify Security Scan Interval"?

The Security Scan Interval is the length of time between Security Scan
checks. This value indicates how frequently SiteMeter scans the network to
be sure users on the network either have loaded the Swatcher TSR or are
listed as Security Exceptions.

If a user is not a Security Exception and has not loaded Swatcher, SiteMeter
sends a NetWare Send message to the user indicating that he or she will be
logged off the file server in 30 seconds. This allows the user enough time
to save his or her work before being disconnected automatically from the
network. The user must load Swatcher before logging in to the network again.

NOTE: Trying to load Swatcher after receiving the 30 second warning will not
prevent the user from being logged out.

Setting the value to 0 minutes informs metering not to check if Swatcher is
loaded. This is mandatory if you are NOT using the Swatcher TSR as your
choice to meter and file protect your network.

5.5.2 Specifying the Security Scan Interval

Use the following procedure to specify the security scan interval.

1.  Choose Security from the Administration menu. From the sub-menu that is
    displayed, choose the Specify Security Scan Interval command.

    The Specify Security Scan Interval dialog box is displayed. From this
    dialog box you can:
    o  Set the scan interval
    o  Attach to/Detach from file servers (refer to "Attaching to and
    Detaching from File Servers" in Chapter 4 for more instructions)

2.  Use one of the following methods to set the interval and specify how
    often SiteMeter capability checks users for the Swatcher TSR:
    o  Click the slide bar arrows to increment/decrement the value in
    one minute intervals,
    o  Slide the slide bar to the appropriate value, or
    o  Click on either side of the slide bar to increment/decrement the
    value in 10 minute intervals.

NOTE: Setting the value to 0 minutes informs metering not to check if
Swatcher is loaded. This is mandatory if you are NOT using the Swatcher TSR
as your choice to meter and file protect your network.

3.  Once you have selected the appropriate time, choose the OK button.


5.6 Disabling Local Drives

5.6.1 What is "Disable Local Drives"?

This option allows you to specify whether or not to disable local drives
entirely, essentially rendering the PC diskless. Disable Local Drives is
only available if you use Swatcher, the workstation security agent method
for metering and file protecting your LAN.

5.6.2 Using Disable Local Drives

To use this option you must specify a Novell Group in which users will not
have access to their local disk drives. For example, you may want to create
a group named NODRIVE. This NODRIVE group must be unique; the group you
select for Disable Local Drives cannot also be used for Restrict Local
Execution.

NOTE: For information on creating these groups, refer to your Novell User
Manuals.

Use the following procedure to disable local drives.

1.  Choose Security from the Administration menu. From the sub-menu that is
    displayed, choose the Disable Local Drives command.

    The Disable Local Drives dialog box is displayed. From this dialog box
    you can:
    o  Include groups
    o  Remove groups
    o  Attach to/Detach from file servers (refer to "Attaching to and
    Detaching from File Servers" in Chapter 4 for more instructions)

2.  If you wish to add a group to the Groups With Disabled Local Drives
    list, select the desired group from the Available Groups list and
    choose the Include button.

    The group is then moved from the Available Groups list to the Groups
    With Disabled Local Drives list.

    You can include all the available groups by choosing the Include All
    button.

    The groups you included now do not have access to their local drives.

3.  If you wish to remove a group from the Groups With Disabled Local Drives
    list, select the desired group from this list and choose the Remove
    button.

    The group is then moved from the Groups With Disabled Local Drives list
    to the Available Groups list.

    You can remove all groups from the disabled drives list by choosing the
    Remove All button.

    The groups you removed now have access to their local drives.

4.  When you have completed moving groups, choose the OK button to save
    your changes and exit.


5.7 Restricting Local Execution

5.7.1 What is "Restrict Local Execution"?

SiteMeter provides an option that restricts execution of applications from
local drives. By using this option, you can disallow network users from
running applications or other programs from the hard drive. Users will still
be able to access their local drives, but will not be able to run any
applications locally. This feature provides an added layer of control over
software usage on your network.

NOTE: If you decide to use this option please refer to the section entitled
DSW in Appendix A.

This option is only available if you are using Swatcher, the workstation
security agent method of metering and file protecting your LAN.

5.7.2 Using Restrict Local Execution

To use this option you must specify a Novell Group in which users will not
be able to execute files from their local drives. For example, you may want
to name this group NOEXEC.

NOTE: For information on creating these groups, refer to your Novell User
Manuals.

Use the following procedure to restrict local execution.

1.  Choose Security from the Administration menu. From the sub-menu that is
    displayed, choose the Restrict Local Execution command.

    The Restrict Local Execution dialog box is displayed. From this dialog
    box you can:
    o  Include groups
    o  Remove groups
    o  Attach to/Detach from file servers (refer to "Attaching to and
    Detaching from File Servers" in Chapter 4 for more instructions)

2.  To add a group to the Groups With Restricted Execution list, select the
    desired group from the Available Groups list and choose the Include
    button.

    The group is then moved from the Available Groups list to the Groups
    With Restricted Execution list. You can include all the available groups
    by choosing the Include All button. The groups you included now cannot
    execute applications from their local drives.

3.  To remove a group from the Groups With Restricted Execution list, select
    the desired group from this list and choose the Remove button.

    The group is then moved from the Groups With Restricted Execution list
    to the Available Groups list. You can remove all groups from the
    restricted list by choosing the Remove All button. The groups you
    removed now can execute all applications from their local drives.

4.  When you have completed moving groups, choose the OK button to save
    your changes and exit.


5.8 Specifying Security Exceptions

If you are using Swatcher to meter and file protect your LAN, this option
allows you to specify those users who are not required to load Swatcher.

NOTE: If you decide to use this option please refer to the section entitled
DSW in Appendix A.

5.8.1 What is Specifying Security Exceptions?

The Security Exceptions is a list of users who are not required to load
the Swatcher TSR when logging in to the network.

5.8.2 How Security Exceptions Work

When using the Swatcher TSR method of metering and file protecting, you can
set a Security Scan Interval. (Refer to the section Specify Security Scan
Interval in this chapter.) This interval instructs SiteMeter how often it
should check to verify that all users have loaded the Swatcher TSR, except
those specified in the Security Exceptions list.

If a user is a member of this list, he or she will not be disconnected from
the network if SiteMeter finds that he or she does not have the Swatcher TSR
loaded.

5.8.3 Using Security Exceptions

Use the following procedure to define security exceptions.

1.  Choose Security from the Administration menu. From the sub-menu that is
    displayed, choose the Specify Security Exceptions command.

    The Specify Security Exceptions dialog box is displayed. From this dialog
    box you can:
    o  Include users
    o  Remove users
    o  Attach to/Detach from file servers (refer to "Attaching to and
    Detaching from File Servers" in Chapter 4 for more instructions)

2.  To add a user to the Security Exceptions list, select the desired user
    from the Secure Users list and choose the Include button.

    The user is then moved from the Secure Users list to the Security
    Exceptions list. You can include all the Secure Users by choosing
    the Include All button. The users you included now are not required to
    load Swatcher when using the network.

3.  To remove a user from the Security Exceptions list, select the desired
    user from this list and choose the Remove button.

    The user is then moved from the Security Exceptions list to the Secure
    Users list. You can remove all users from the security exceptions list
    by choosing the Remove All button. The users you removed now are required
    to load Swatcher.

4.  When you have completed moving users, choose the OK button to save your
    changes and exit.



6.0  Using the Administration Features

Chapter 5 explained SiteMeter's file integrity scanning and security
features. This chapter explains how to use metering's administration
functions to monitor application usage on your network.


6.1 Introduction

SiteMeter gives you the tools you need to administer your metered
applications and monitor your network software usage. SiteMeter is extremely
flexible, giving you maximum control in administering your network. You can
administer metering on different file servers and even launch another McAfee
capability.

Most of the administration functions described in this chapter can be
accessed from the application usage graph, giving you maximum flexibility
and control over your network applications. You can do all of the following
to monitor your metered applications:
o  View the current metering settings
o  View a list of all the metered applications for a specified file server
in addition to the number of current, peak and queued users and the number
of licenses
o  View information about and send messages to both current and queued users,
as well as release them from metering
o  Perform a query to update the application usage information throughout the
network
o  Set the interval in which the application usage is updated
o  Set the high value for the usage scale
o  Conceal the status bar located at the bottom of the Application Usage
dialog box
o  Purge stored data

6.1.1 Access to Metering's Administration Functions

The metering administration functions are accessed in several ways:
o  by choosing the Monitor button from the tool bar,
o  by choosing Monitoring from the Administration menu,
o  by choosing Security from the Administration menu, or
o  by choosing the Hide/Show command from the File menu.

6.1.2 What's in this Chapter

The following chart describes the sections in this chapter:

SECTION                         DESCRIPTION
Viewing Metering Settings       Describes procedures for displaying a
                comprehensive list of settings about metering
                on your network file servers.

Viewing Application Usage       Describes procedures for accessing the
                Application Usage Graph.

Monitoring and Controlling      Describes procedures for viewing user
Application Usage               information, sending messages, releasing
                current users from metering, and launching
                another McAfee capability in a context-
                sensitive manner.

Modifying and Updating the      Describes procedures for changing the maximum
Application Usage Graph         number of concurrent users, changing the
                usage scale, changing the colors on the
                graph, performing a query, setting the query
                timer, and concealing the status bar.

Controlling Data Files          Describes procedures for specifying if
                historical data should be stored on a file
                server, purging usage data, and purging
                security data.


6.2 Viewing Metering Settings

SiteMeter lets you view all the metering settings for a file server.
With this feature, you can access the following important information:
o  Current Server - indicates the file server to which you are presently
attached.
o  SiteMeter NLM - indicates whether the SiteMeter NLM is active (loaded)
or inactive.
o  SiteMeter Proxy NLM - indicates whether the SiteMeter Proxy NLM is
active (loaded) or inactive.
o  Unauthorized Files - indicates whether unauthorized files are allowed to
run.
o  File Integrity Status - indicates how often authorized files are checked
for any changes.
o  Current Home Directory - indicates the directory where the SITEDATA,
VIRUSDTA, and SMRPROXY files are located.
o  Swatcher Users - indicates whether users are checked to verify that the
Swatcher TSR is loaded and also indicates the time interval in which they
are checked.
o  Status of Swatcher - indicates whether or not Swatcher is loaded on the
workstation.

Use the following procedure to view the current metering settings.

1.  Choose Metering from the Administration menu. From the sub-menu that is
    displayed, choose the View Metering Status command.

    The View Metering Status dialog box is displayed. If you are not attached
    to the desired file server, use the Attach button (refer to "Attaching
    to and Detaching from File Servers" in Chapter 4.) The current server
    displays automatically. You can view the settings for other file servers
    by choosing the desired file server from the list box.

2.  Choose the Close button to exit this dialog box.


6.3 Viewing Application Usage

SiteMeter gives you the ability to view application usage on a specified
file server. Using this feature, you can determine which applications are
being used on the network, which applications have queued users, what the
peak usage for an application is, and more.

Use the following procedure to access the application usage graph.

1.  Choose the Monitor button from the tool bar.

    The View Application Usage dialog box is displayed.

2.  Select the desired file server.

    If you are not currently attached to the desired file server, choose the
    Attach button and then supply your user name and password for that file
    server. Refer to "Attaching to and Detaching from File Servers" in
    Chapter 4 for more detailed instructions.

3.  Choose the OK button.

    The Application Usage window for the file server you have selected is
    displayed. From this window you can view in graph form the number of:
    o  Current users of all metered applications
    o  Queued users of all metered applications
    o  Peak users of all metered applications (the total number of
    current users plus the total number of queued users)
    o  Maximum Number of Concurrent Users of all metered applications
    (the total number of licenses purchased for this application)

6.3.1 Viewing Application Information

You can also view the following application information from this window:
o  Number of Current Users
o  Number of Queued Users
o  Number of Peak Users
o  Number of Licenses

This information can be viewed either on the graph itself or with
pop-up boxes.

Use the following procedure to view this information with the pop-up boxes.

1.  Select the desired application from the list along the left hand side of
    the window.

    When the cursor is in this area, it changes to a magnifying glass.

2.  Hold down the left mouse button to display an information box that
    contains the above information.


6.4 Monitoring and Controlling Application Usage

SiteMeter gives you extensive monitoring capabilities over both current and
queued users. You can view and even control a user's use of metered
applications--all from the application usage graph.

This section describes administering both current and queued users
using the following tools:

o  View who the current and queued users are for an application
o  Send messages to current and queued users
o  Release current users from metering
o  Edit the queued user list
o  Launch another SiteMeter capability in a context-sensitive fashion

NOTE: The steps in the rest of this section assume you have accessed the
application usage graph (see section 6.3 entitled "Viewing Application
Usage").

6.4.1 Administering Current Users

From the application usage graph, you can view the names of the individual
users using an application, as reflected by the graph bars. This is
particularly helpful if other users are trying to access an application.
Once you find out which users are using the application currently, you can
determine when a copy will be available by asking those users on the list
how much longer they will be working in the desired application.

Once you access this list, you have additional administrative options.

Use the following procedure to view the names of the users who are currently
using an application.

1.  In the application usage graph, position the cursor to the area to the
    right of the application name within the graphic display.

    A small menu box should be attached to the bottom right of the arrow. If
    there is no menu box, the cursor is not pointing to a place where
    information is available. Information is available where the number of
    users (queued, peak and current) are displayed with graph bars.

2.  Click here to display a pop-up menu.

    When the pop-up menu is displayed, the application in question is
    outlined in the list along the left hand side of the window.

    This menu contains the following items:
    o  View Current Users - the list of users currently using this
    application
    o  View Queued Users - the list of users who are currently waiting
    to use this application
    o  Edit Queued User List - list of queued users who you can add or
    delete with this option

NOTE: If the Queue Back Time is set to zero (0), the View Queued Users and
Edit Queued User List options are disabled.

3.  Choose the View Current Users command.

    The Current Users window is displayed. This window lists all the users
    who are currently using this application. From this window you can:
    o  Send a Message - send a Novell message to a user
    o  View User Information - view a user's login information
    o  Release a user - release a user's hold on a metered application
    o  Launch another application - access another McAfee capability in
    a context-sensitive manner

The following sections describe each of these features.

6.4.2 Sending a Message to a Current User

You can send messages to current users from the Current Users window. This
is useful if you want to know when a user will be finished using an
application.

Use the following procedure to send a NetWare Send message to a user who is
currently using an application.

1.  From the Current Users window, choose the user to whom you wish to send
    the message.

    A pop-up menu is displayed.

2.  Choose the Send Message command.

    The Send Message To User dialog box is displayed.

3.  Enter the message in the text box provided.

4.  Choose the OK button to send the message.

6.4.3 Viewing Current Users' Information

From the Current Users window, you can find out important information about
users using applications on your network. The following information can be
displayed about a selected current user:
o  Login Name - user's login name
o  Full Name - user's full name
o  Server - file server to which this user is attached
o  Logical Station - the station number that is arbitrarily assigned to a
workstation
o  Network - network number of the workstation where this user is located
o  Station Address - node address of the workstation where this user is
located
o  Time into Network - length of time this user has been logged in to the
network
o  Application - application which the user is currently using
o  Time into Application - date and time the user launched the application

Use the following procedure to view this information.

1.  From the Current Users window, select the desired user.

    A pop-up menu is displayed.

2.  Choose the User Information command.

    The Current User Information dialog box is displayed.

3.  Choose the Close button to exit this dialog box.

6.4.4 Releasing a Current User from a Metered Application

The Release command lets you release a current user from being metered in an
application. This is helpful in the following scenario: John is using the
last available copy of WordPerfect. He goes into a meeting with his
workstation still running the application. Meanwhile, Karen needs to use a
copy of WordPerfect. The network administrator can release John's copy of
WordPerfect from metering, freeing up a licensed copy for Karen. When John
returns from his meeting, he can still use the copy of WordPerfect running
on his workstation (using the release feature does not exit that user from
the application). Once he exits WordPerfect, however, he cannot get back in
until another copy of the software frees up on the network.

NOTE: If you use the Release feature, you may be in violation of your
software vendor's license agreement.

Use the following procedure to release a current user from metering.

1.  From the Current Users window, choose the user whom you wish to release.

    A pop-up menu is displayed.

2.  Choose the Release command.

3.  If the metered application has a password associated with it, you are
    prompted to enter the password.

    Enter the appropriate password and choose the OK button.

4.  At the prompt "Are you sure you want to stop metering for this user's
    current use of this application? Note that the user will continue to
    be allowed to use the application." Choose the Yes button to verify your
    choice to release this user from metering.

    Choose the No button to exit the message box without releasing the user.
    If you chose the Yes button, the selected user is released from metering.
    The copy of the application he or she is using is released for use
    by another user.

6.4.5 Launching another McAfee Capability

From the menu, you can also launch another McAfee capability (NetRemote,
NetShield or LAN Support Center) in a context-sensitive fashion. When
launching the capability, it automatically configures it to the current user
you selected. For example, if you selected Jane and then launched the remote
capability, you would have control of Jane's PC.

NOTE: Users must have the executables for these programs in their search
path.

Use the following procedure to launch another McAfee capability.

1.  From the Current Users window, select the desired user.

2.  Choose the desired capability from the drop-down menu.

NOTE: If you do not have either of these applications (NetRemote, NetShield
or LAN Support Center) loaded, an error box is displayed notifying you
that the executable could not be found. The executables for these
applications should be placed in a search path mapping.

6.4.6 Administering Queued Users

From the application usage graph, you can view the names of the individual
users waiting to use an application, as reflected by the graph bars.
Once you access this list, you have several administrative options.

Use the following procedure to view who the queued users are.

1.  In the application usage graph, position the cursor in the area to the
    right of the application name within the graphic display.

    A small menu box should be attached to the bottom right of the arrow. If
    there is no menu box, the cursor is not pointing to a place where
    information is available. Information is available where the number of
    users (queued, peak and current) is displayed with graph bars.

2.  Click here to display a pop-up menu.

    When the pop-up menu is displayed, the application in question is
    outlined in the list along the left hand side of the window.

3.  Choose the View Queued Users command.

    The Queued Users window is displayed. This window lists all the users
    who are waiting to use this application. From this window you can:
    o  Send Message - send a Novell message to a queued user
    o  Edit Queued User List - add or delete users in the queue for a
    specific application
    o  View User Information - view a queued user's login information
    o  Launch another application - access another McAfee capability in
    a context-sensitive manner.

Each of these options is described in the following sections.

6.4.7 Sending a Message to a Queued User

If there are users waiting for an application you can send them a message.
This is particularly useful if you want to notify them of what number they
are in the list or which user may be finishing with the application soon, etc.

Use the following procedure to send a NetWare Send message.

1.  From the Queued Users window, choose the user to whom you wish to send
    the message.

    A pop-up menu is displayed.

2.  Choose the Send Message command.

    The Send Message To User dialog box is displayed.

3.  Enter the message in the text box provided.

4.  Choose the OK button to send the message.

6.4.8 Editing the Queued User List

You can add and remove users to and from the queued user list. This is
particularly useful if a user does not want to be queued for an application.

Use the following procedure to edit the queued user list.

1.  From the Queued Users window, choose the list of Queued Users.

    The Edit Queued Users List dialog box is displayed. This dialog box
    displays the following information:
    o  List of non-queued and non-current users
    o  List of queued users

2.  If you want to add users to the queue, select the desired users from the
    Non-Queued/Non-Current Users list and choose the Include button.

    The user is moved to the Queued Users list. Use the Include All button
    to include up to eight Non-Queued/Non-Current Users.

3.  If you want to remove a user from the queue, select the desired users
    from the Queued User list and then choose the Remove button.

    The user is moved to the Non-Queued/Non-Current Users list. Use the
    Remove All button to remove up to eight non-queued/non-current users at
    once.

4.  Choose the OK button to save your changes and exit.

6.4.9 Viewing Queued Users' Information

The following information can be displayed about a selected queued user:
o  Login Name - user's login name
o  Full Name - user's full name
o  Server - file server to which this user is attached
o  Logical Station - the station number that is arbitrarily assigned to
a workstation
o  Network - network number of the workstation where this user is located
o  Station Address - node address of the workstation where this user is
located
o  Time into Network - length of time this user has been logged in to the
network
o  Application - application which the user is currently waiting to use

Use the following procedure to view this information.

1.  From the Queued Users window, select the desired user.

    A pop-up menu is displayed.

2.  Choose the User Information command.

    The Queued User Information dialog box is displayed.

3.  Choose the Close button to exit this dialog box.

6.4.10 Launching another McAfee Capability

From the menu, you can also launch another McAfee capability (NetRemote,
NetShield or LAN Support Center) in a context-sensitive fashion. When
launching the capability, it automatically configures it to the current user
you selected. For example, if you selected Jane and then launched the remote
capability, you would have control of Jane's PC.

NOTE: Users must have the executables for these programs in their search path.

Use the following procedure to launch another McAfee capability.

1.  From the Queued Users window, select the desired user.

2.  Choose the desired capability from the drop-down menu.

NOTE: If you do not have either of these applications (NetRemote, NetShield
or LAN Support Center) loaded, an error box is displayed notifying
you that the executable could not be found. The executables for these
applications should be placed in a search path mapping.


6.5 Modifying and Updating the Application Usage Graph

SiteMeter offers a number of features that enhance your usage of the
application usage graph (refer to section 6.3). The following sections
describe all of these options.

6.5.1 Modifying Application Information

While viewing the application usage graph, you can make changes to the
number of maximum concurrent users and to other parts of metered
applications (e.g., queue back time, trustee rights, etc.).

6.5.2 Changing the Number of Maximum Concurrent Users

By changing the number of maximum concurrent users, you can increase and
decrease the number of licenses on your network as is necessary.

Use the following procedure to change this value.

1.  In the application usage window, position the cursor at the end of the
    Number Licensed line (i.e., point to the end of the vertical line).

    When you position the cursor on this line, the cursor should change from
    an arrow to a horizontal black double-arrow.

2.  Click and hold down the left mouse button.

3.  Drag the line to the desired value.

    The Count box in the status bar at the bottom of the window displays
    the number of licenses as you move the cursor to select a new value.

NOTE: You can also modify the Maximum Number of Concurrent Users value by
choosing the Define Metered Application option of the Administration
Metering Menu. Select the metered application you wish to modify and then
choose the Modify button.

    You can now edit the value. If you wish to change the value from the
    Modify Metered Application dialog box, double click on the application
    name in the left hand side of the application usage graph. Refer
    to "Attaching to and Detaching from File Servers" in Chapter 4 for more
    information about this dialog box.

4.  Once you change the value, the Edit License Maximum dialog box is
    displayed to confirm your change.

    This dialog box displays the following information:
    o  Server - the current file server
    o  Application - the name of the metered application
    o  Current Maximum - the current maximum number of licenses for
    this application
    o  New Maximum - the new value you dragged to for this application

5.  If you wish to accept the new Maximum Number of Concurrent Users value,
    choose the OK button.

    If this value is not the desired number of licenses, you can also edit
    the value by simply typing over it in the text box.

6.5.3 Changing Metered Application Information

You can alter any of the metered application information you entered when
registering applications for metering.

Use the following procedure to change this information from the application
usage graph.

1.  Double click on the desired application in the list in the left hand
    side of the window.

    The Modify Metered Application dialog box is displayed.

2.  Follow the steps in the section entitled "Metered Applications" in
    Chapter 4 to change the metered application information.

6.5.4 Modifying the Usage Graph

You have great flexibility with the usage graph. You can change the
appearance of the graph to suit your individual needs. While viewing
the graph, you can change the usage scale and the colors used in the bars.

6.5.5 Changing the Usage Scale

The Usage Scale is the scale displayed across the top of the Application
Usage window. By changing the high value for the graph, you can increase or
decrease the number of users shown. For example, if you have 250
workstations on your network, you can set the high value to 250 to allow the
bars to indicate usage by all your network users. If your network is large,
but the number of licenses and concurrent users is small, you can set the
value lower. With this flexibility, you can change the graph to be best suit
your viewing needs.

Use the following procedure to change the usage scale.

1.  While displaying the usage graph, position the cursor in the scale bar
    directly beneath the title bar.

    The cursor itself should change to a scale.

2.  Double click to display the Edit View Usage Scale dialog box.

NOTE: You can also display this dialog box by choosing Monitoring from the
Administration menu and then the Edit View Usage Scale command from the sub-
menu that is displayed.

3.  Choose either Auto-scaled or User-defined.
    o  Auto-scaled - allows the metering Administration program to
    determine the maximum value of the scale.
    o  User-defined - allows you to determine the maximum value of the
    scale.

4.  If you chose User-defined and wish to enter a high value, select the
    High text box and type the value you wish to use.

NOTE: This value cannot exceed the maximum number of users for the file
server.

5.  Choose the OK button to save your changes and exit this dialog box.

    The usage scale beneath the title bar now reflects the new maximum you
    specified.

6.5.6 Changing the Colors Used in the Status Bar

You can change the colors used in the status bar of the application usage
window that reflect the number of current, queued, peak and licensed users.
Change these colors to best suit your viewing needs.

Use the following procedure to change these colors.

1.  In the application usage graph, position the cursor to one of the colors
    in the status bar.

    The cursor changes to a transparent arrow.

2.  Double click at this point.

    The standard Windows color palette for that key is displayed.

3.  Select a new color.

4.  Choose the OK button.

    The new color is shown on the graph bars as chosen.

The colors can be changed for each item in the status bar.

6.5.7 Hiding or Showing the Status Bar

You can hide or show the status bar on the usage graph. Showing the
status bar lets you know which colors indicate current users, queued
users, etc., as well as the count when you are changing the number
of maximum concurrent users.

Hiding it gives you more room to display the usage graph.

Use the following procedure to conceal the status bar.

    From the File menu, choose the Hide Status Bar command.

    This toggles the status bar on and off. When the status bar is
    hidden, this command in the File menu changes to Show Status Bar.
    By choosing the Show command, you can display the status bar again.


6.5.8 Updating the Usage Graph

The usage graph reflects the application usage on your network. You can
update the graph to reflect any changes by performing queries. Every time a
query is issued, either manually or automatically, SiteMeter updates the
usage information on the graph. The Query Indicator is the last item on the
status bar. The indicator is displayed for either manual or automatic queries.

The Query Now option allows you to update the application usage information.

Use the following procedure to instruct SiteMeter to perform a query at
that point.

    Select Monitoring from the Administration menu. From the sub-menu
    that is displayed, choose the Query Now command.

    SiteMeter performs a query and updates the Application Usage graph
    accordingly. The status bar at the right bottom of the window
    reflects the query's progress.

NOTE: You can also access this feature by pressing <CTRL><Q>.

The Set Timer option allows you to determine how often SiteMeter checks
with the file server for application usage information.

Use the following procedure to set the timer.

1.  Choose Monitoring from the Administration menu. From the sub-menu that
    is displayed, choose the Set Monitor Timer command.

    The Set Monitor Timer dialog box is displayed.

2.  Enter the desired value.

    You can enter a value in seconds from 0 to 9999.

3.  Choose the OK button.

NOTE: You can also access this option by pressing <CTRL><T>.


6.6 Controlling Data Files

SiteMeter offers several utilities which enhance your control over data
files.

You can access following options:
o  Configuration Options - attaches to/detaches from file servers and
specifies the directory where the SiteMeter files reside.
o  Purge Usage Information - removes the SITEDATA file from the home
directory.
o  Purge Security Information - removes the VIRUSDTA file from the home
directory.

6.6.1 Configuration Options

Configuration Options let you attach to and detach from file servers,
specify the home directory for data files, and specify whether or not to
log historical usage and security data.

Use the following procedure to access this option.

1.  Choose Metering from the Administration menu. From the sub-menu that is
    displayed, choose the Configuration Options command.

    The Configuration Options dialog box is displayed. You can attach to
    and detach from file servers using this option.

NOTE: The Attach and Detach buttons in this window are described in
"Attaching to and Detaching from File Servers" in Chapter 4. The Home
Directory is explained in the next section.

6.6.2 Home Directory

This option allows you to define where the SiteMeter files reside.
The default directory determined at installation time is SYS:\SYSTEM\SITEMETR.
You can, however, define the directory of your choice using this option.
Users need Read, Open, Search, Write, and Create rights to this directory.

Use the following procedure to use this option.

1.  From the Configuration Options dialog box, select the Home Directory
    for Data Files text box.

2.  Type the appropriate directory (using the full path).

3.  If you wish to track software usage and security information, select
    the box next to "Log historical usage and security information."

    When the box is checked, SiteMeter logs the usage and file protection
    information used in the reporting function.

    The default is to have this box checked.

4.  Choose the OK button.

6.6.3 Purging Stored Data

SiteMeter gives you added control over your files by allowing you to purge
stored usage and security data. These functions are particularly helpful
should these files become corrupted.

6.6.4 Purge Usage Information

This option removes the SITEDATA file from the home directory.

NOTE: If SiteMeter needs to access the file after it is deleted, a new file
is automatically created.

Use the following procedure to purge usage information.

1.  Choose Monitoring from the Administration menu. From the sub-menu that
    is displayed, choose the Purge Usage Information command.

    The Purge Usage Information dialog box is displayed. The list box
    displays your current server.

2.  From the Current Server list box, select the file server from which you
    wish to purge the usage information.

    If you are not attached to the desired file server, you can use the
    Attach button. Refer to "Attaching to and Detaching from File Servers"
    in Chapter 4 for more information.

3.  If you are sure you want to purge all usage information on the specified
    file server, choose the OK button.

6.6.5 Purge Security Information

This option removes the VIRUSDTA from the home directory.

NOTE: If SiteMeter needs to access the file after it is deleted, a new file
is created automatically.

Use the following procedure to purge security information.

1.  Choose Security from the Administration menu. From the sub-menu that is
    displayed, choose the Purge Security Information command.

    The Purge Security Information dialog box is displayed. The list box
    displays your current server.

2.  From the Current Server list box, select the file server from which you
    wish to purge the security information.

    If you are not attached to the desired file server, you can use the
    Attach button. Refer to "Attaching to and Detaching from File Servers"
    in Chapter 4 for more information.

3.  If you are sure you want to purge all security information on the
    specified file server, choose the OK button.

That concludes this chapter. The next chapter provides information
about report generation.



7.0  Generating Reports

Chapter 6 explained SiteMeter's administration features. This chapter
explains how to use the report utility.


7.1 Introduction

SiteMeter's reporting module is a flexible tool designed to help you manage
your network more effectively. It puts important information about
application usage and software security at your fingertips. Using its simple
Windows interface, you can generate the report you need quickly and easily.
And with a variety of report types and formats, you can choose the one
best-suited to your business needs. For example, run a report on a single
user to see what applications he or she uses. Or run a report on all network
applications that you meter to see which applications are being used the most
to get the information you need to determine additional software needs. All of
this flexibility is at your fingertips with the reporting module.

SiteMeter also provides the capability to export coded data into standard
database formats. You can choose the database format best-suited to your
needs.

NOTE: The Crystal Reports software is installed using the SiteMeter install
utility. Refer to the installation instructions in Chapter 2 of this
manual. When installed, a Crystal Reports program icon is added to the
MCAFEE Program Manager group. Procedures for using Crystal Reports are
presented in Appendices F through H.

7.1.1 Access to Report Functions

The Report function is accessed by choosing the Metering and Security
command from the Reports menu.

7.1.2 What's in this Chapter

The following table describes the sections in this chapter:

SECTION                         DESCRIPTION
Exporting Files                 Describes procedures for exporting coded data
                into standard database formats.

Generating Reports              Describes procedures for running reports with
                SiteMeter.

The Report Window               Describes all the capabilities and features
                of the report window.

Report Types                    Describes the information given by each of
                the different types of reports.


7.2 Exporting Files

SiteMeter's report feature allows you to export coded data to a standard
database format.

Use the following procedure to export files.

1.  Choose the Metering and Security command from the Reports menu.

    The Reports window is displayed.

2.  From the File menu, choose the Export command.

    The Export dialog box is displayed.

3.  From the Current Server list box, specify the server from which you
    wish to export the coded file.

    The current server is displayed automatically in the list box. You can
    also attach to and detach from different file servers. Choose the Attach
    button to attach to another file server. Refer to "Attaching to and
    Detaching from File Servers" in Chapter 4 for more information.

4.  Select one of the options to specify the source of the data you are
    exporting.

    The four options are:
    o  Sitedata
    o  Virusdta
    o  Metering Definitions
    o  Security Definitions

    Sitedata and Virusdta are the files where metering stores its
    information. The Metering and Security Definitions options retrieve the
    information directly from the bindery. To select an option, simply click
    in the appropriate radio button.

NOTES: a - Choosing Sitedata or Virusdta enables the Default and Browse
buttons. The filename text box automatically displays the default file name.
For Sitedata the default is SYS:\SYSTEM\SITEMETR\SITEDATA; and for
Virusdta, the default is SYS:\SYSTEM\SITEMETR\VIRUSDTA.
b - You can also specify a different file name (if Sitedata or Virusdta was
stored in a different place) by entering the name in the text box or by
choosing the Browse button. Choosing the Browse button produces the standard
Windows Browse dialog box. Once you select the desired file and choose the
OK button, the file name you selected is displayed in the Filename text box.
c - Because the Metering and Security Definitions options communicate
directly with the bindery to access the information, these options are not
needed and therefore are not enabled.

5.  Choose the format for the exported data from the Format list box.

    The available formats include:
    o  Lotus 123 2.1
    o  Lotus 123 3.x
    o  Quattro
    o  Lotus 123 1.x
    o  Symphony 1.1-2.2
    o  Symphony 1.0
    o  Excel 2.0
    o  Excel 3.0
    o  Excel 4.0
    o  dBase II
    o  dBase III
    o  dBase III Plus
    o  dBase IV
    o  Data Interchange Format
    o  ASCII (Tab delimiter)
    o  ASCII (Tab delimiter-guess numeric values)
    o  ASCII (comma delimiter-min quoted)
    o  ASCII (comma delimiter- strings quoted
    o  ASCII (comma delimiter-guess numeric values)
    o  Btrieve

6.  Specify the file name for the new format.Enter the desired file name in
    the Filename text box or choose the Save As button.

    Choosing the Save As button produces the standard Windows Save As dialog
    box. Once you specify the path and file name and choose the OK button,
    you are returned to the Export dialog box. The name you specified is
    displayed in the Filename text box.

7.  Once you have specified all the above information, choose the OK button.

8.  At the prompt that is displayed, choose the Yes button to export the data.

    You can also choose the No button to discontinue the export process.
    If you choose the Yes button, the Export Status window is displayed.
    This window contains the following information:
    o  Server - indicates the server from which the data is being
    exported.
    o  Input Source - indicates whether the data being exported came
    from Metering Definitions or Security Definitions (Input Source
    will be blank if you chose Virusdta or Sitedata).
    o  Input File - indicates if the data source was Virusdta or
    Sitedata (Input File will be blank if you specified Metering or
    Security Definitions).
    o  Output File - indicates the name of the file to which the data is
    being exported.
    o  Output Format - indicates in what format the exported data will
    appear.

    The percentage complete bar tracks the progress of the exporting.
    During the export, you can choose the Abort button to halt the exporting.
    This button changes to Close once the export is complete. By choosing
    Close, the output file is put into the current directory.


7.3 Generating Reports

Use the following procedure to generate a report.

1.  Choose the Metering and Security command from the Reports menu.

    The Reports window is displayed.

2.  From the Reports menu, choose the Choose Report command.

    The SiteMeter Reports dialog box is displayed. This window contains the
    following information:
    o  Current Server
    o  Report Type
    o  Source
    o  Print Destination
    o  Activity Date Range
    o  Filter Criteria
    The dialog box also has OK, Cancel, Attach, and Detach buttons. The
    functionality of all these options is explained in the following steps.

3.  From the Current Server list box, select the desired server.

    The Current Server list box automatically displays your current server.
    You can select another server by choosing one from the drop-down list
    box. You can also use the Attach and Detach buttons to attach to/detach
    from other file servers. Refer to "Attaching to and Detaching from File
    Servers" in Chapter 4 for more information.

4.  From the Report Type list box, select a report type.

    The list box provides these options:
    o  Metering Definitions (based on application usage)
    o  Application Summary (based on application usage)
    o  Application with User Detail (based on application usage)
    o  Application with User Summary (based on application usage)
    o  User Summary (based on user information)
    o  User with Application Detail (based on user information)
    o  User with Application Summary (based on user information)
    o  File Integrity Activity (based on protected file information)
    o  SPA Compliance (based on application usage)
    o  Software Purchase Forecast (based on application usage)
    o  Upgrade Purchase Forecast (based on application usage)

    Your report selection drives the source file name, the activity date
    range and the filter criteria. Based on what you choose here, defaults
    will appear in these three sections of the dialog box.

5.  Specify the source of the report in the Filename text box.

    If the report type you selected in Step 4 uses data from a file, the
    file automatically displays in this list box. For example, if the report
    type uses the Sitedata file, the text box will read:
    SYS\SYSTEM\SITEMETR\SITEDATA.
    You can choose another file either by entering one directly in the text
    box or by using the Browse button. The Browse button produces the
    standard Windows Browse dialog box. Once you select the path and file
    name and choose the OK button, you are returned to the Reports dialog box.
    The selected file name is displayed in the Filename text box.

    Choose the Default button to define the default file as the report source.

6.  In the Print Destination section of the dialog box, specify where you
    want to send the report.

    The three options are Window, Printer, and File. If you want to send the
    report to a file, select the appropriate file from the File list box.
    The options are:
    o  Space Separated - each field in the report is separated by a
    space in the output file
    o  Tab Separated - each field in the report is separated by a tab in
    the output file.

7.  Set the Activity Date Range.

    The From: and To: fields list the default data range (which is the
    entire date range of the file that you have specified as the source of
    the data). To change either date to view a particular range of data,
    double-click in the field. The calendar is displayed. The title of this
    box reflects the date currently set. Underneath this is a bar listing the year;
    the arrows at either end of the date bar allow you to go forward and
    backward to find a different year. Underneath that is a similar bar with
    the month. Underneath that are buttons--one for each day of the month.
    Simply choose a button to select the appropriate date.

    As you change the date, the title bar changes to reflect the new date
    you are specifying. Choose the OK button to save your change and exit
    back to the other dialog box. The new dates appear in the Reports dialog
    box.

NOTE: There is no date range for Metering Definitions.

8.  In the Filter Criteria list box, specify the filter criteria you wish to
    use for your report.

    The options include users, applications and protected files. You can
    select either one specific user or all users, and you can select
    either one specific application or all applications. The default will
    appear based on the report type you selected in Step 4. The list in
    Step 4 specifies if the default will be based on application data, user
    data or protected files data.

9.  Once you have completed the above steps, choose the OK button.

    The Export Status window is displayed. This window contains the
    following information:
    o  Server - indicates the server from which the data is being
    exported.
    o  Input Source - indicates whether the data being exported came
    from Metering Definitions or Security Definitions (Input Source
    will be blank if you chose Virusdta or Sitedata).
    o  Input File - indicates if the data source was Virusdta or
    Sitedata (this field will be blank if you specified Metering
    Definitions).
    o  Output File - indicates the name of the file to which the data is
    being exported.
    o  Output Format - indicates in what format the exported data will
    appear.

    The percentage complete bar tracks the progress of the exporting.

NOTE: If the data file you are creating already exists, then a message box
will display asking "Do you wish to update your baseline?"  If you wish to
create another data file, choose the Yes button and the Export window is
displayed. If you do not choose to update your baseline, then the Export
window will not display.

    SiteMeter exports 3 files for one report. During the export, you can
    choose the Abort button to halt the exporting. This button changes to
    Close once the export is complete. By choosing Close, the output file is
    put into the current directory.

10. When you close this dialog box, a window is displayed with the report
    name in the title bar.

The next section of the manual describes the report window.


7.4 The Report Window

Once the Export dialog box closes, the SiteMeter Reports window is displayed.
The title bar displays the report type being. While the report is being
generated on this window, a ribbon of buttons is displayed to the left. The
two left most buttons are arrows pointing to the left. The left-most sends
you to the beginning of the report; the other goes to the previous page. The
next two buttons are arrows pointing right. The first goes to the next page,
and the other to the end of the report. The fourth button is the stop button. Once the first
page of the report is generated, this button becomes enabled. You can use it
to halt the report generation at that point. After that there are two
additional buttons. The first is page view; the second is a print button
which prints the report. Most of these buttons are grayed during report
generation.

The next section is a box displaying the following:
o  Read (indicating the records read from the database)
o  Selected (indicating those records in the specified date range or
meeting other criteria)
o  Total (indicating the total records in the database)
o  % (indicating the percentage of the report which is completed)

All of these fields except Total change to reflect the real time report
generation. The Next box tells you which page you are on, for example 1 of
18 or 2 of 18.

Beneath all of this is the actual report.


7.5 Report Types

SiteMeter's reporting module offers a number of different report types for
application usage and software security information.

Choose the report type best suited to your business and decision-making needs.

The following report types are offered:
o  Metering Definitions
o  Application Summary
o  Application with User Detail
o  Application with User Summary
o  User Summary
o  User with Application Detail
o  User with Application Summary
o  File Integrity Activity
o  SPA Compliance
o  Software Purchase Forecast
o  Upgrade Purchase Forecast

The contents of each report type are described in the following
sections of the manual.

7.5.1 Metering Definitions

The Metering Definitions report provides the network manager with a
listing of all the applications currently being metered. For each
application, it also provides the number of licenses, whether or not
it is password-protected, and any other definitions specific to this
application.

The report heading details:
o  Date of report generation
o  Report type (i.e., Metering Definitions, etc.)
o  Applications on which report was generated

The report provides the following information about each
application:
o  Path and file name being metered
o  Metered application name
o  Number of licenses available
o  Length of the queue back time
o  Whether or not a password is required for this metered application

7.5.2 Application Summary

The Application Summary report provides a summary of all the
activity for each metered application. From this report, a user can
get an overview of activity for each metered application.

The report heading details:
o  Date of report generation
o  Report type
o  Date range for which report was generated
o  The server on which the report was generated
o  The applications on which the report was generated (will be either
one application name or All)

The report provides the following details about each application:
o  Path and file name being metered
o  Metered application name
o  Number of licenses available
o  Peak number of concurrent users
o  Peak number of queued users
o  Total number of users
o  Total usage time
o  Total queued users
o  Percent utilization

This report also provides a grand summary of each of the above
categories for all the applications included in the report.

7.5.3 Application with User Detail

The Application with User Detail report provides detailed
information about a user's activity for each metered application.
For example, this report details when a user accessed an application
and for how long he or she used it.

The report heading details:
o  Date of report generation
o  Report type
o  Date range for which report was generated
o  The server on which the report was generated
o  The users on which the report was generated
(will be either one user name or All)

The report provides the following information for each application
included in the report:
o  Path and file name being metered
o  Metered application name
o  Number of licenses available
o  Peak number of concurrent users
o  Peak number of queued users
o  Total number of users
o  Total usage time
o  Total queued users
o  Percent utilization

Beneath all of the above information about each application, the
following detailed information is provided about each user who used
the application:
o  Date and time of usage
o  User name
o  Status (whether the user was granted access or queued)
o  Total time in minutes of usage

NOTE: The above information is provided each time a user accesses the
application.

7.5.4 Application  with User Summary

The Application with User Summary report provides a summary of all
the activity for each metered application, as well as an overview of
a network user's use of each metered application.

The report heading details:
o  Date of report generation
o  Report type
o  Date range for which report was generated
o  The server on which the report was generated
o  The applications on which the report was generated (will be either
one application name or All)

The report provides the following information for each application
included in the report:
o  Path and file name being metered
o  Metered application name
o  Number of licenses available
o  Peak number of concurrent users
o  Peak number of queued users
o  Total number of users
o  Total usage time
o  Total queued users
o  Percent utilization

Beneath all of the above information about each application, the
following summary information is provided about each user who used
the application:
o  User name
o  Total usage
o  Total usage time
o  Total number of times queued
o  Total average queue time

7.5.5 User Summary

The User Summary report provides the network manager with a listing
of all the users who used metered applications. It offers crucial
information, such as the number of times a user was queued.

The report heading details:
o  Date of report generation
o  Report type
o  Date range for which report was generated
o  The server on which the report was generated
o  The users on which the report was generated
(will be either one user name or All)

The report provides the following information about each user on
which the report was generated:
o  User name
o  Total number of times queued
o  Total usage
o  Total usage time
o  Percent utilization

This report also provides a grand summary for each of the above
categories for each user included in the report.

7.5.6 User with Application Detail

The User with Application Detail report provides information about
each time a user accessed a metered application.

The report heading details:
o  Date of report generation
o  Report type
o  Date range for which report was generated
o  The server on which the report was generated
o  The users on which the report was generated
(will be either one user name or All)

The report provides the following information about each user on
which the report was generated:
o  User name
o  Total number of times queued
o  Total usage time
o  Percent utilization

Beneath all of the above information about each user, the following
detailed information is provided about each application this user used:
o  Date and time of usage
o  Application name
o  Status (whether the user was granted access or queued)
o  Total time in minutes of usage

NOTE: The above information is provided for each time the user accessed an
application.

7.5.7 User with Application Summary

The User with Application Summary report provides summarized information
for each metered application that a user used.

The report heading details:
o  Date of report generation
o  Report type
o  Date range for which report was generated
o  The server on which the report was generated
o  The users on which the report was generated
(will be either one user name or All)

The report provides the following information about each user on
which the report was generated:
o  User name
o  Total number of times queued
o  Total usage
o  Total usage time
o  Percent utilization

Beneath all of the above information about each user, the following
summary information is provided about each application the user used:
o  Path and file name being metered
o  Metered application name
o  Number of licenses available
o  Total number of times queued
o  Total usage
o  Total usage time
o  Percent utilization

7.5.8 File Integrity Activity Report

The File Integrity Activity report provides a listing of all the
activity on the virus secured files and applications. It also gives
details about who used the secured files, where these files were
used and the actions taken by SiteMeter on these files.

The report heading details:
o  Date of report generation
o  Report type
o  Date range for which report was generated
o  The server on which the report was generated
o  The users on which the report was generated
(will be either one user name or All)
o  The applications on which the report was generated (will be either one
application name or All)

This report provides the following information about the software
security violations:
o  Action detected
o  User
o  File name
o  Date and time
o  Network name
o  Station

7.5.9 SPA Compliance

The SPA Compliance report is accepted by the Software Publisher's
Association in conjunction with software purchase records as proof
of software license compliance in networked environments.

The report heading details:
o  Date of report generation
o  Report type
o  The server on which the report was generated
o  The applications on which the report was generated (will be either one
application name or All)

The report provides the following information about metered applications:
o  Metered application name
o  File name
o  Number of licenses available
o  Peak queued users
o  Peak usage

7.5.10 Software Purchase Forecast

The Software Purchase Forecast report recommends software purchases
for metered applications based on user activity and the perceived
user need as indicated by the number of queued users.

The report heading details:
o  Date of report generation
o  Report type
o  The server on which the report was generated
o  The applications on which the report was generated
(will be either one application name or All)

The report provides the following information about each application
on which the report was generated:
o  Metered application name
o  File name
o  Number of licenses installed
o  Peak queued users
o  Number of surplus licenses (number of purchases to accommodate current
need)
o  10% Surplus Recommendation (purchase required to accommodate the current
need plus a 10% increase)
o  20% Surplus Recommendation (purchase required to accommodate the current
need plus a 20% increase)

7.5.11 Upgrade Purchase Forecast

The Upgrade Purchase Forecast report recommends software upgrades
for metered applications based on user activity and the perceived
user need as indicated by the number of queued users.

The report heading details:
o  Date of report generation
o  Report type
o  The server on which the report was generated
o  The applications on which the report was generated (will be either
one application name or All)

The report provides the following information about each application
on which the report was generated:
o  Metered application name
o  File name
o  Number of licenses installed
o  Peak usage
o  Number of surplus licenses (number of purchases to accommodate current
need)
o  10% Surplus Recommendation (purchase required to accommodate the current
need plus a 10% increase)
o  20% Surplus Recommendation (purchase required to accommodate the current
need plus a 20% increase)


That concludes this chapter. The next chapter describes the monitoring
capabilities available for network users.



8.0  Monitoring Tools for Network Users

Chapter 7 explained how to generate reports detailing application
usage. This chapter explains how network users can monitor the use
of the software applications on the LAN.


8.1 Introduction

SiteMeter provides utilities that enable your network users to monitor
application usage and view user activity. These features enhance the users'
ability to work effectively with the network's licensed software. Network
users access these utilities through the Usage Monitor, as described in this
chapter.

8.1.1 Access to the Monitoring Functions

The Usage Monitor's functions are accessed in several ways:
o  by choosing Monitoring from the Tools menu or
o  by choosing the Hide/Show command from the Console menu.

8.1.2 What's in this Chapter

The following chart describes the sections in this chapter:

SECTION                         DESCRIPTION
Viewing Application Usage       Describes procedures for accessing the
                application usage graph, viewing user
                information, and sending messages to both
                current and queued users.

Modifying and Updating the      Describes procedures for changing the usage
Usage Graph                     scale, changing the colors on the graph,
                concealing the status bar, performing a query
                and setting the query timer.


8.2 Viewing Application Usage

SiteMeter's Usage Monitor allows network users without SUPERVISOR rights to
view the application usage graph. This section explains how network users
can use this function to get valuable information about application usage by
other network users. The Usage Monitor allows ANY networked user to determine
who is using a particular metered application in real time. This is very
useful when locked out of an application because the Usage Monitor
shows you which users are using an application.

To use the Usage Monitor, you must first access the utility. The network
administrator must put USAGE.EXE (and the associated .DLLs) in a public
place. Users then create a new icon on their Windows desktops with the
Windows file utility. Finally, the users can choose the Usage icon.

This section is divided into three parts:
o  Monitoring Application Usage
o  Monitoring Current Users
o  Monitoring Queued Users

8.2.1 Monitoring Application Usage

Networked users can use this utility to see what applications are being
used, which ones have queued users, etc.

Use the following procedure to view application usage.

1.  Choose the View Application Usage command from the Console menu.

    The View Application Usage dialog box is displayed.

2.  Select the desired file server.

    If you are not currently attached to the desired file server, choose
    the Attach button. Refer to "Attaching to and Detaching from File
    Servers" in Chapter 4 for more information.

3.  Choose the OK button.

    The Application Usage window for the file server you have selected is
    displayed. From this window you can view the following information in
    graph form. Number of:
    o  Current users of all metered applications
    o  Queued users of all metered applications
    o  Peak users of all metered applications (the total number of
    current users plus the total number of queued users)
    o  Maximum Number of Concurrent Users of all metered applications
    (the total number of licenses purchased for this application)

8.2.2 Viewing Application Information

You can view the following application information from this window:
o  Number of Current Users
o  Number of Queued Users
o  Number of Peak Users
o  Number of Licenses

This information can be viewed either on the graph itself or with pop-up
boxes.

Use the following procedure to view this information with the pop-up boxes.

1.  Select the desired application from the list along the left hand side
    of the window.

    When the cursor is in this area, it changes to a magnifying glass.

2.  Hold down the left mouse button to display an information box that
    contains the above information.

8.2.3 Viewing Current Users

Use the following procedure to view the names of the users who are currently
using an application.

1.  In the application usage graph, position the cursor in the area to the
    right of the application name within the graphic display.

    A small menu box should be attached to the bottom right of the arrow. If
    there is no menu box, the cursor is not pointing to a place where
    information is available. Information is available where the number of
    users (queued, peak and current) are displayed with graph bars.

2.  Click here to display a pop-up menu.

    When the pop-up menu is displayed, the application in question is
    outlined in the list along the left hand side of the window.

    This menu contains the following items:
    o  View Current Users - the list of users currently using this
    application
    o  View Queued Users - the list of users who are currently waiting
    to use this application

3.  Choose the View Current Users command.

    The Current Users window is displayed. This window lists all the users
    who are currently using this application. From this window you can:
    o  Send a Message - send a Novell message to a user.
    o  View User Information - view a user's login information.

8.2.4 Sending a Message to a Current User

You can send messages to current users from the Current Users window. This
is useful if you want to know when a user will be finished using an
application that you want to use.

Use the following procedure to send a NetWare Send message to a user
who is currently using an application.

1.  From the Current Users window, choose the user to whom you wish to send
    the message.

    A pop-up menu is displayed.

2.  Choose the Send Message command.

    The Send Message To User dialog box is displayed.

3.  Enter the message in the text box provided.

4.  Choose the OK button to send the message.

8.2.5 Viewing Current Users' Information

From the Current Users window, you can find out important information about
users using applications on your network.

The following information can be displayed about a selected current user:
o  Login Name - user's login name
o  Full Name - user's full name
o  Server - file server to which this user is attached
o  Logical Station - the station number that is arbitrarily assigned to a
workstation
o  Network - network number of the workstation where this user is located
o  Station Address - node address of the workstation where this user is
located
o  Time into Network - length of time this user has been logged in to the
network
o  Application - application which the user is currently using
o  Time into Application - date and time that the user launched the
application

Use the following procedure to view this information.

1.  From the Current Users window, select the desired user.

    A pop-up menu is displayed.

2.  Choose the User Information command.

    The Current User Information dialog box is displayed.

3.  Choose the Close button to exit this dialog box.

8.2.6 Viewing Queued Users

Use the following procedure to view the users who are waiting to use an
application.

1.  In the application usage graph, position the cursor in the area to the
    right of the application name within the graphic display.

    A small menu box should be attached to the bottom right of the arrow.
    If there is no menu box, the cursor is not pointing to a place where
    information is available. Information is available where the number of
    users (queued, peak and current) is displayed with graph bars.

2.  Click here to display a pop-up menu.

    When the pop-up menu is displayed, the application in question is
    outlined in the list along the left hand side of the window.

3.  Choose the View Queued Users command.

    The Queued Users window is displayed. This window lists all the users
    who are waiting to use this application. From this window you can:
    o  Send Message - send a Novell message to a queued user.
    o  View User Information - view a queued user's login information.

8.2.7 Sending a Message to a Queued User

If there are users waiting for an application you can send them messages.
Use the following procedure to send a NetWare Send message to a user
who is currently waiting to use the application.

1.  From the Queued Users window, choose the user to whom you wish to send
    the message.

    A pop-up menu is displayed.

2.  Choose the Send Message command.

    The Send Message To User dialog box is displayed.

3.  Enter the message in the text box provided.

4.  Choose the OK button to send the message.

8.2.8 Viewing Queued Users' Information

The following information can be displayed about a selected queued user:
o  Login Name - user's login name
o  Full Name - user's full name
o  Server - file server to which this user is attached
o  Logical Station - the station number that is arbitrarily assigned to a
workstation
o  Network - network number of the workstation where this user is located
o  Station Address - node address of the workstation where this user is
located
o  Time into Network - length of time this user has been logged in to the
network
o  Application - application which the user is currently waiting to use

Use the following procedure to view this information.

1.  From the Queued Users window, select the desired user.

    A pop-up menu is displayed.

2.  Choose the User Information command.

    The Queued User Information dialog box is displayed with all of the
    above information.

3.  Choose the Close button to exit this dialog box.


8.3 Modifying and Updating the Usage Graph

Networked users can alter the usage graph to best suit their viewing
needs. In addition to changing the usage scale and the colors, they
can also perform queries to keep the graph up-to-date.

8.3.1 Changing the Usage Scale

The Usage Scale is the scale displayed across the top of the
Application Usage window. By changing the high value for the graph,
you can increase or decrease the number of users shown. For example,
if you have 250 workstations on your network, you can set the high
value to 250 to allow the bars to indicate usage by all your network
users. If your network is large, but the number of licenses and
concurrent users is small, you can set the value lower. With this
flexibility, you can change the graph to best suit your viewing needs.

Use the following procedure to change the usage scale.

1.  While displaying the usage graph, position the cursor in the scale bar
    directly beneath the title bar.

    The cursor itself should change to a scale.

2.  Double click to display the Edit View Usage Scale dialog box.

3.  Choose either Auto-scaled or User-defined.
    o  Auto-scaled - allows the Usage Monitor to determine the maximum
    value of the scale.
    o  User-defined - allows you to determine the maximum value of the
    scale.

4.  If you chose User-defined and wish to enter a high value, select the
    High text box and type the value you wish to use.

NOTE: This value cannot exceed the maximum number of users for the file
server.

5.  Choose the OK button to save your changes and exit this dialog box.

    The usage scale beneath the title bar now reflects the new maximum you
    specified.

8.3.2 Changing the Colors Used in the Status Bar

You can change the colors used in the status bar of the application usage
window that reflect the number of current, queued, peak and licensed users.
Change these colors to best suit your viewing needs.

Use the following procedure to change these colors.

1.  In the application usage graph, position the cursor to one of the colors
    in the status bar.

    The cursor changes to a transparent arrow.

2.  Double click at this point.

    The standard Windows color palette for that key is displayed.

3.  Select a new color.

4.  Choose the OK button.

    The new color is shown on the graph bars as chosen.

The colors can be changed for each item in the status bar.

8.3.3 Hiding or Showing the Status Bar

You can hide or show the status bar on the usage graph. Showing the
status bar lets you know which colors indicate current users, queued
users, etc., as well as the count when you are changing the number
of maximum concurrent users.

Hiding it gives you more room to display the usage graph.

Use the following procedure to conceal or reveal the status bar.
    From the Console menu, choose the Hide Status Bar command.

    This toggles the status bar on and off. When the status bar is
    hidden, this command in the File menu changes to Show Status Bar.
    By choosing the Show command, you can display the status bar again.

8.3.4 Updating the Usage Graph

The usage graph reflects the application usage on your network. You can
update the graph to reflect any changes by performing queries.

Every time a query is issued, either manually or automatically, the
Usage Monitor updates the usage information on the graph. The Query
Indicator is the last item on the status bar. The indicator is displayed for
either manual or automatic queries. The Query Now option allows you to
update the application usage information.

Use the following procedure to instruct the Usage Monitor to perform
a query at that point.

1.  Select the Query Now command from the Console menu.

    SiteMeter performs a query and updates the Application Usage graph
    accordingly. The status bar at the right bottom of the window reflects
    the query's progress.

NOTE: You can also access this feature by pressing <CTRL><Q>.

The Set Timer option allows you to determine how often the Usage Monitor
checks with the file server for application usage information.

Use the following procedure to set the timer.

1.  Choose the Set Timer command from the Console menu.

    The Set Monitor Timer dialog box is displayed.

2.  Enter the desired value.

    You can enter a value in seconds from 0 to 9999.

3.  Choose the OK button.

NOTE: You can also access this option by pressing <CTRL><T>.